Support
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Just purchased? See our Installation Guide.
IMPORTANT NOTICE
A July 2021 Microsoft Windows update has been identified to cause issues when attempting to print to certain printers. Learn more if you’re experiencing these errors or other printing related issues.
Need support? Have questions?
If you are having any issues running the software, check this update notice.
If the problem persists, please contact us for support.
Our staff is ready to help, Monday through Friday, 9:00-5:00 ET.
- Phone: 1-800-243-1969 ext. 388
- Email: Support@ThresholdSecurity.com
- Schedule a Meeting: Schedule a support session
- Knowledgebase: Search the eVisitor Knowledgebase
System down? Here's a backup plan.
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