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A July 2021 Microsoft Windows update has been identified to cause issues when attempting to print to certain printers. Learn more if you’re experiencing these errors or other printing related issues.
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If you are having any issues running the software, check this update notice.
If the problem persists, please contact us for support.
Our staff is ready to help, Monday through Friday, 9:00-5:00 ET.
- Phone: 1-800-243-1969 ext. 388
- Email: Support@ThresholdSecurity.com
- Schedule a Meeting: Schedule a support session
- Knowledgebase: Search the eVisitor Knowledgebase
- Videos: eVisitor “How To” Video Library
System down? Here's a backup plan.
If you lose power or your internet connection, our popular Visitor Badge Sign-In Books let you continue to sign in, badge, and keep track of your visitors by hand.