Support
Have an exisiting account?
Just purchased? See our Installation Guide.
eVisitor “How To” Video Library
IMPORTANT NOTICE
A July 2021 Microsoft Windows update has been identified to cause issues when attempting to print to certain printers. Learn more if you’re experiencing these errors or other printing related issues.
Need support? Have questions?
If you are having any issues running the software, check this update notice.
If the problem persists, please contact us for support.
Our staff is ready to help, Monday through Friday, 9:00-5:00 ET.
- Phone: 1-800-243-1969 ext. 388
- Email: Support@ThresholdSecurity.com
- Schedule a Meeting: Schedule a support session
- Knowledgebase: Search the eVisitor Knowledgebase
- Videos: eVisitor “How To” Video Library
System down? Here's a backup plan.
If you lose power or your internet connection, our popular Visitor Badge Sign-In Books let you continue to sign in, badge, and keep track of your visitors by hand.
