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The importance of a visitor management system in healthcare facilities

by Josette Lumbruno

Did you hear about the visitor who entered a restricted hospital room without a visitor badge?

You didn’t? Great! That means the hospital was following correct visitor management protocol.

With today’s health insurance premiums and medical expenses, we are often more concerned with the cost of healthcare than the safety and security of the patients who receive it and the professionals who provide it.

There was a time during my younger years when the doctor would make a house call to treat a family member who was sick. Just seeing that black bag was comforting, knowing that its contents would make things “all better.” As life would have it, times change, and so does the process for seeking medical attention. When it comes time to visit a medical facility, we want to be sure the facility is well equipped to handle any security issues that might arise.

This is where having a visitor management system in place to quickly identify who is and who is not allowed in the healthcare facility (or on a particular floor) becomes imperative. There is a vast assortment of visitor management products and systems to choose from, including very high-tech access control systems, electronic fences, biometrics, cameras, visitor management software, and visitor registry books. Depending on your budget, flow of traffic, and priorities of where and when to badge, there is a product out there for you.

Remember: the question is not, “Do I need a visitor management system?” The real question is, “Which visitor management system do I need to protect all the people who come and go in my healthcare facility on a daily basis?”

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Posted on 2/27/2015