Threshold
Logo for: Threshold Visitor Management Systems

About this blog

We write articles mainly about visitor management, which helps you to know who is (or has been) in your facility. It is just part of an organization’s physical security processes that protect people and property within and around a building or campus.

Categories

Search

Meet the bloggers

Paul Kazlauskas About me › My posts ›

Andrew Jones About me › My posts ›

Blog

Snowstorm knocked out power, but now we're back in business.

by Andrew Jones


This is from an email we sent to our customers earlier today:

  

One-to-two feet of wet, heavy snow fell Oct. 29-30, snapping still-leafy trees and power lines all over Connecticut.

The storm caused hundreds of thousands of residences and businesses to lose electricity, including
Data Management, Inc. for all of last week.

During that time we were not able to work on orders, and our email and fax communications were down. We're sorry if this inconvenienced you at all.

Fortunately, by midweek we were able to respond to phone calls, as well as orders placed on our website. And, this past weekend, our power came back on. For these positives, we are grateful.

Now we are processing orders as fast as we can. So if you tried to reach us last week and couldn't, please call 800-243-1969 or 860-677-8586 (we're open 9:00-5:00 ET).

Thank you very much for your patience and understanding, from all of us at Data Management, Inc.

Less than two hours later, we received this very nice reply:

"Thank you so much for the update. Your company does a great job and it’s a pleasure working with your staff! Everything is setting fine here in good old Iowa, weather included. Being a small school district, I do not use a large quantity of your products; but what we do use has been a time saver. Please thank each and every one of your employees. I’m bracing myself for the cold – it’s that time of year and will be hitting Iowa before you know it. Just remember to hang in there and pray ice doesn’t come down and cover that snow. Have a good day and a warm, cozy winter. – From your friend in Iowa"

Thank you, Iowa. We can feel the warmth already.

Posted on 11/8/2011